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Customer Service Representative

Join West Coast, Heating, Air Conditioning, and Solar, a leading company in the HVAC and solar industry. We're committed to providing exceptional service and are looking for a passionate and experienced Customer Service Representative to enhance our team.

About West Coast, Heating, Air Conditioning, and Solar:

Join a team that’s more than just employees – we’re a family. At West Coast, we pride ourselves on a culture of collaboration, innovation, and respect. We empower our employees in a supportive environment where ideas flourish, and individual voices are heard. Our commitment to diversity and work-life balance creates a dynamic, inclusive workplace where passion and purpose come together.


Role Overview:

We seek a passionate and experienced Customer Service Representative to enhance our HVAC and solar operations team. In this role, you’ll maintain our commitment to excellent customer service, foster meaningful customer relationships, and contribute to our ongoing success.

Job Title: Customer Service Representative – HVAC/Solar

Location: 1256 Fayette St, El Cajon, CA 92020

Type: Full-Time

Salary: $20.00 per hour + Bonus Incentives

Work Schedule: 8 AM – 5 PM, Every Weekend


Key Responsibilities:

  • Handle high-volume outbound and inbound communications, providing solutions and information.
  • Collaborate with various departments to ensure exceptional service delivery.
  • Resolve customer issues promptly and professionally.
  • Maintain an organized workspace and adhere to company policies and procedures.
  • Contribute to team efforts while managing individual responsibilities.

 

Career Growth Opportunities:

This entry-level position is your gateway to a world of opportunities. We’re dedicated to your professional growth, offering training, mentorship, and practical experience. With us, your career trajectory is not just upward but expansive, exploring varied aspects of the HVAC and solar industry.

 

Benefits:

  • Competitive Salary
  • 401(k) Plan
  • Health Insurance
  • Sick Leave and Paid Time Off

 

Qualifications:

  • Minimum two years of customer service experience.
  • Proficiency in typing (40wpm) and strong computer skills.
  • Effective communication and organizational skills.
  • A proactive approach to change and challenges.
  • A good sense of humor is a BIG PLUS!

 

To Apply:

Please submit your resume and cover letter by filling out the form or sending them to info@wchacs.com. Join us on our journey to excellence and innovation!

Apply Now!

Please attach your resume and cover letter (doc, docx, pdf, max size 5Mb)

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